PRE ORDER POLICY

WHAT IS A PRE ORDER:

A pre-order is an order placed for an item which is not in stock, however an allocation for stock is available for purchase. It is the customers responsibility to read and understand this information before proceeding to place a Pre Order.

When you pre-order an item from Just Kendall it is reserved exclusively for you and the order is placed with the manufacturer. Your card is charged when the order is placed so the item is yours . Anything with a later ship date or release date is considered a pre order.

Please note that we have no control over when a pre-ordered item arrives, but instead offer estimates. 

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CAN I CANCEL MY PRE ORDER:

Yes you can cancel your pre-order.

Please note when ordering a 'pre-order' or an 'estimated dispatch' item, we ask that you check out and pay for the order separately to other items you would like to purchase. This will allow us to ship your other non pre-order items straight away. Your pre-order will then be sent after the arrival date.

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